Restore Your Precious Wedding Memories

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Privacy Policy

Last updated: November 2024

Information We Collect

We collect information you provide directly to us, such as when you request a quote, submit photos for restoration, or contact us. This includes your name, phone number, email address, and any photos or documents you share with us.

How We Use Your Information

We use the information we collect to provide photo restoration services, communicate with you about your projects, process payments, and improve our services. We may also use your information to send you promotional materials, but you can opt out at any time.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy. We may share your information with service providers who assist us in operating our website and conducting our business.

Data Security

We implement appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information.

Your Rights

You have the right to access, update, or delete your personal information. You may also request that we restrict or stop processing your data. To exercise these rights, please contact us using the information provided below.

Contact Information

If you have any questions about this Privacy Policy, please contact us at +1 (617) 555-0147 or visit our office at 285 Newbury Street, Suite 4B, Boston, MA 02115.

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Terms and Conditions

Last updated: November 2024

Service Agreement

By using our photo restoration services, you agree to these terms and conditions. Our services include color restoration, damage repair, enhancement, and digital conversion of wedding photographs.

Client Responsibilities

Clients must provide clear instructions for restoration work and ensure they own or have permission to restore submitted photographs. Original photos will be handled with care but clients should retain copies when possible.

Payment Terms

Payment is due upon completion of services unless other arrangements are made in advance. We accept major credit cards, bank transfers, and digital payment methods. Rush orders may incur additional fees.

Satisfaction Guarantee

We guarantee satisfaction with our work and will provide revisions until you are completely happy with the results. If we cannot meet your expectations, we will provide a full refund.

Turnaround Times

Standard turnaround time is 3-5 business days for most projects. Complex restorations may require additional time. Rush services are available for urgent requests with expedited fees.

Limitation of Liability

Our liability is limited to the cost of our services. We are not responsible for any indirect, consequential, or punitive damages. We maintain professional insurance for additional protection.

Contact Information

Questions about these terms should be directed to +1 (617) 555-0147 or our office at 285 Newbury Street, Suite 4B, Boston, MA 02115.

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GDPR Compliance

Effective Date: November 2024

Your Data Protection Rights

Under GDPR, you have the following rights regarding your personal data:

• Right to Access: You can request copies of your personal data
• Right to Rectification: You can request correction of inaccurate data
• Right to Erasure: You can request deletion of your data
• Right to Restrict Processing: You can request limitation of data processing
• Right to Data Portability: You can request transfer of your data
• Right to Object: You can object to processing of your data

Legal Basis for Processing

We process your personal data based on:

• Contractual necessity for providing restoration services
• Legitimate interests in operating our business
• Your explicit consent for marketing communications
• Legal obligations for business records

Data Retention

We retain personal data only as long as necessary for the purposes outlined in our Privacy Policy. Customer project data is typically retained for 2 years, after which it is securely deleted unless you request otherwise.

Data Processing Activities

We process personal data for quote requests, service delivery, customer communication, payment processing, and business analytics. All processing is conducted with appropriate security measures.

Third-Party Data Sharing

We only share personal data with trusted service providers under strict data processing agreements. We never sell personal data to third parties.

Exercising Your Rights

To exercise any of your GDPR rights, contact us at +1 (617) 555-0147 or visit our office at 285 Newbury Street, Suite 4B, Boston, MA 02115. We will respond within 30 days.

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DMCA Policy

Last updated: November 2024

Copyright Compliance

Revive Wedding Moments respects the intellectual property rights of others and expects our clients to do the same. We only provide restoration services for photos that clients own or have proper authorization to restore.

Client Responsibility

By submitting photos for restoration, clients warrant that they own the copyright to the images or have obtained proper permission from the copyright holder. Clients are responsible for ensuring they have the legal right to restore and modify submitted photographs.

Infringement Claims

If you believe that your copyrighted work has been used in our services without proper authorization, please provide us with the following information:

• A physical or electronic signature of the copyright owner
• Identification of the copyrighted work claimed to have been infringed
• Identification of the allegedly infringing material
• Your contact information
• A statement of good faith belief that use is not authorized
• A statement that the information is accurate under penalty of perjury

Counter-Notification

If you believe that material was removed or disabled by mistake or misidentification, you may submit a counter-notification with the required information as specified by the DMCA.

Repeat Infringers

We reserve the right to terminate service to clients who are repeat copyright infringers.

Contact for DMCA Issues

Send DMCA notices to our designated agent at +1 (617) 555-0147 or our office at 285 Newbury Street, Suite 4B, Boston, MA 02115.

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Cookie Policy

Last updated: November 2024

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and improving our services.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic features like page navigation, form submission, and secure access to certain areas.

Performance Cookies

These cookies collect information about how visitors use our website, such as which pages are visited most often. This helps us improve our website performance and user experience.

Functional Cookies

These cookies remember choices you make to improve your experience, such as your preferred language or region settings.

Analytics Cookies

We use analytics cookies to understand how our website is being used and to identify areas for improvement. This data is aggregated and anonymous.

Managing Cookies

You can control and manage cookies in several ways:

• Use our cookie consent banner to accept or decline non-essential cookies
• Modify your browser settings to block or delete cookies
• Use browser privacy modes to prevent cookie storage
• Contact us to request cookie preference changes

Third-Party Cookies

We may use third-party services that place their own cookies on your device. These services help us analyze website traffic, provide customer support, and improve our marketing efforts.

Contact Information

For questions about our cookie policy, contact us at +1 (617) 555-0147 or 285 Newbury Street, Suite 4B, Boston, MA 02115.